Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and GX TEAM, a division of Generec Xinus LLC ("Company," "we," "our," or "us"), governing your access to and use of our website and marketing services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access the website or use our services.

Services Description

GX TEAM provides done-for-you marketing and sales automation services, including but not limited to:

• Marketing strategy development and consultation
• Sales funnel design and implementation
• Email marketing automation and sequences
• Lead generation and nurturing systems
• Marketing technology stack setup and integration
• Analytics and performance tracking
• Content strategy and creation

The specific scope, deliverables, and timeline for services will be outlined in a separate Service Agreement or Statement of Work ("SOW") between you and the Company.

Client Responsibilities

To enable us to perform our services effectively, you agree to:

• Provide accurate and complete information about your business, products, and target audience
• Grant necessary access to accounts, platforms, and tools required for service delivery
• Respond to requests for information, feedback, or approvals in a timely manner
• Ensure you have the legal right to use any content, trademarks, or materials you provide
• Comply with all applicable laws and regulations related to your business and marketing activities
• Maintain appropriate backups of your data and content

Payment Terms

Fees and Invoicing

Service fees will be specified in your Service Agreement or SOW. Unless otherwise stated:

• Invoices are issued according to the payment schedule in your agreement
• Payment is due within 14 days of invoice date
• All fees are quoted in USD unless otherwise specified
• Fees do not include third-party costs (advertising spend, software subscriptions, etc.)

Late Payments

Late payments may result in:

• Suspension of services until payment is received
• Late fees of 1.5% per month on overdue amounts
• Collection costs if legal action is required

Refunds

Due to the nature of our services, refunds are generally not provided once work has commenced. Specific refund terms may be outlined in your Service Agreement.

Intellectual Property

Client Materials

You retain all ownership rights to materials you provide, including logos, content, and brand assets. You grant us a non-exclusive license to use these materials solely for the purpose of delivering our services.

Work Product

Upon full payment, you will own all custom deliverables created specifically for your project, including:

• Custom copy and content created for your campaigns
• Design assets created specifically for your brand
• Custom automation workflows and sequences

We retain ownership of:

• Pre-existing tools, templates, and methodologies
• General knowledge and skills developed during the engagement
• Any proprietary frameworks or systems used in service delivery

Portfolio Rights

We reserve the right to display general descriptions of work performed and results achieved (without disclosing confidential information) in our portfolio, case studies, and marketing materials unless you request otherwise in writing.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This includes business strategies, financial data, customer lists, and trade secrets. Confidentiality obligations survive termination of services for a period of two (2) years.

Warranties and Disclaimers

Our Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. If you believe services do not meet this standard, you must notify us in writing within 30 days, and we will re-perform the deficient services at no additional cost.

Disclaimer

EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DO NOT GUARANTEE SPECIFIC RESULTS, INCLUDING BUT NOT LIMITED TO:

• Specific revenue, lead, or conversion numbers
• Search engine rankings or social media growth
• Return on investment or advertising performance

Marketing results depend on many factors beyond our control, including market conditions, your product/service quality, and competitive landscape.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability for any claims arising from services shall not exceed the fees paid by you in the six (6) months preceding the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We shall not be liable for lost profits, lost data, or business interruption

Indemnification

You agree to indemnify and hold harmless GX TEAM, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Content or materials you provide that infringe on intellectual property rights
• Your products, services, or business practices

Term and Termination

Term

The term of services will be specified in your Service Agreement. Month-to-month arrangements may be terminated by either party with 30 days written notice.

Termination for Cause

Either party may terminate immediately upon written notice if the other party:

• Materially breaches the agreement and fails to cure within 15 days of notice
• Becomes insolvent or files for bankruptcy
• Engages in illegal or unethical conduct

Effect of Termination

Upon termination:

• All outstanding fees become immediately due
• We will deliver any completed work product
• You will return or destroy any confidential information
• Provisions regarding confidentiality, IP, and limitation of liability survive termination

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved as follows:

1. Negotiation: The parties will first attempt to resolve disputes through good-faith negotiation
2. Mediation: If negotiation fails, parties agree to non-binding mediation
3. Arbitration: Any unresolved disputes shall be settled by binding arbitration in accordance with applicable arbitration rules

General Provisions

Entire Agreement

These Terms, together with any Service Agreement or SOW, constitute the entire agreement between the parties and supersede all prior agreements.

Amendments

We may modify these Terms at any time by posting updated terms on our website. Continued use of our services constitutes acceptance of modified terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights to a successor in interest.

Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, war, terrorism, or government actions.

Contact Information

For questions about these Terms of Service, please contact us at:

GX TEAM
A Division of Generec Xinus LLC
Email: [email protected]